法律事宜

The Hong Kong Committee for UNICEF (“UNICEF HK”, “us” or “we”) is committed to protecting the privacy of its donors and supporters. We shall at all times observe the Personal Data (Privacy) Ordinance of the Hong Kong SAR ("Hong Kong") in collecting, maintaining and using personal data.

Our collection practices are set out below, detailing the type of information we gather and track, how the information is used and with whom the information is shared. This Privacy Statement also applies to personal data which are collected, processed or used by UNICEF HK’s service providers for service delivery on our behalf.

PERSONAL DATA COLLECTED AND PURPOSES OF COLLECTION

From time to time, you will be asked to provide us with personal data about yourself including your name, contact information, credit card payment details etc., in order for you to:

• make a donation
• support a campaign
• sign up to an event or activity
• subscribe to an e-newsletter
• purchase a gift or product
• submit your application for employment or volunteering opportunities
• respond to a donor survey.

The exact purpose for which we will use your personal data is set out in the personal information collection statement provided to you on or before the collection of your personal data. Depending on the nature of the activities in which you may take part, some of the information we request from you will be mandatory, while the supply of other information is optional. At the time of collection of your personal data, we will indicate what is mandatory and what is optional. If you choose not to let us have the mandatory information, we may not be able to provide the related services or products requested by you or you may not be able to take part in the relevant activity.

By submitting to UNICEF HK your personal data, you consent to UNICEF HK’s usage of your data in connection with your participation in relevant activities or the provision of services or products that you wish to acquire in accordance with the personal information collection statement provided to you on or before the collection of your personal data.

TRANSFER OF PERSONAL DATA

For operational reasons, we may use external third parties to support our service provision and activities which we organize, which may consist of credit card payment processing, customer enquiries handling, packaging and delivery, and marketing and communication activities on our behalf. We will never provide your personal data to any third party service provider for the purposes of enabling that third party to market its own products or services to you without your consent. The personal data we transfer to our service providers (whether inside or outside Hong Kong) are provided strictly on a need-to-know basis, and the security and confidentiality of all personal data are safeguarded by contractual means between UNICEF HK and our service providers.

In order to improve the quality of our service, we also from time to time use your personal data for statistics and survey purposes. No reports we share or publish contain information which may identify you personally. Your privacy is protected.

COOKIES

When you visit our website, a cookie is downloaded onto your computer alongside the web content. A cookie is a small amount of data that is sent from the web server to your browser and stored in the hard drive of your computer. It is used to assign a unique identification to your computer and securely store information such as user IDs, passwords, preferences, and online profiles. To improve the quality of our service and communication, UNICEF HK and, occasionally, our advertising and media contractors, may use these data anonymously to analyze trends and statistics.

You can choose to disable such cookies by changing your browser settings.

USE OF PERSONAL DATA FOR DIRECT MARKETING

UNICEF HK receives its funding only from private individuals and corporate donors. We are not funded by the Hong Kong Government or the United Nations. As such, we rely on kind contributions from our donors and supporters to let us continue our work in the promotion and protection of children’s rights. Therefore, we would like to be able to contact you to keep you informed of UNICEF HK and UNICEF’s campaigns, activities and fundraising appeals to support UNICEF’s worldwide programmes in emergency relief and development for the well-being of children.

However, we cannot use your personal data for such purposes without obtaining your prior consent. You can indicate your preference not to receive such information in the personal information collection statement provided to you at the time that we collect your personal data for such purposes. You can also contact us at any time (via the contact details below) to inform us that you wish to cease receiving such marketing materials. It may take up to a maximum of 20 working days for your request to become effective.

RETENTION AND DISPOSAL OF PERSONAL DATA

UNICEF HK strives not to maintain personal data for longer than necessary in order to fulfill the purposes for which these data were collected.  All practicable steps will be taken to ensure that your personal data are not kept longer than is necessary. We will therefore destroy or erase from our systems personal data when they are no longer required. All information is disposed of by secure means.

CHILDREN’S INFORMATION

UNICEF HK’s interaction with children is guided by our Child Safeguarding Policy. Children may be asked to provide personal information such as their name, name of school, grade, contact information etc. when they take part in our activities in person or via school channels for facilitating their participation. We encourage children under the age of 18 to consult parents, guardians or teachers before providing their personal information. If a child requests information from us, in most cases he or she is asked to provide an email address to facilitate our handling of an online request. On our website, we offer many features like interactive content, information about educational activities and links to global websites which a child can engage with. Some personal information such as age, gender and contact information may be required by us in this case.

UNICEF HK respects the privacy of children and the confidentiality of their personal data as much as we do for our donors and supporters. Like all other personal data UNICEF HK collects, information about children is not shared with, or transferred to any third parties if it is not in connection with activities organized by or provision of services on behalf of UNICEF HK, including other children-focused organizations. We urge parents or guardians to monitor and supervise their children’s on-line activities regularly. Children and their parents or guardians can follow the procedures stipulated in the section below headed “Access to and changes to your personal data” to request access or changes to the children’s personal data held by us.

ACCESS TO AND CHANGES TO YOUR PERSONAL DATA

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data held by us, to be given reasons if we refuse any such request, and to object to any such refusal. You also have the right to obtain confirmation from UNICEF HK as to whether we are processing personal data concerning you, where and for what purpose. Such requests may be made to UNICEF HK in writing by sending an email to Ms Cathy LEE, Data Privacy Focal Point at 2833 6139 or [email protected].

UNICEF HK will process requests within 40 calendar days of receipt. A fee of HK$1 per page of hard copy documents provided will be charged. The fee is to cover the direct costs incurred by UNICEF HK in complying with the request.

SECURITY

Any information provided to UNICEF HK by users of our website is held with the utmost care and security, and will not be used in ways other than as set forth in this Privacy Statement and/or the relevant other personal information collection statement, or in accordance with the prior consent of the relevant individual. UNICEF HK employs a range of techniques and security measures to protect the information maintained on our system from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We will take practicable steps to ensure security both on our systems and while in transit between our systems and the systems of the third party service providers who provide UNICEF HK with various services. WHILE UNICEF HK ENDEAVOURS TO TAKE ALL REASONABLE AND NECESSARY STEPS TO HANDLE AND MAINTAIN OUR DATABASE SECURELY, WE CANNOT GUARANTEE THE SECURITY OF THE INFORMATION AND THEREFORE ASSUME NO RESPONSIBILITY AND DISCLAIM ALL LIABILITY IN THIS REGARD.

LINKS

UNICEF HK’s website contains links to other sites operated by third parties. We cannot be responsible for and have no control over the privacy policies or the content of these websites. 

DISCLOSURE OF PERSONAL DATA FOR LEGAL PURPOSES

UNICEF HK reserves the right to disclose any personal data if so required or permitted by law.

CHANGES

We may make changes to this Privacy Statement from time to time. An amended Privacy Statement applies from the date it is posted on our site and will govern the way in which we collect, store and use personal data from the date of the change. However, if we intend to use your personal data for a new purpose not directly related to the original purpose of collection (as specified in the relevant personal information collection statement provided to you), then we will obtain your consent prior to such new use.

YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT

By using our sites, you consent to the collection, storage and use of information by UNICEF HK in accordance with this Statement. If you do not agree to this Statement, please do not use our sites.

This Statement was last updated on 4 June 2024.

CONTACT US

This website is owned by UNICEF HK. Please feel free to contact us via:

• Telephone: (852) 2833-6139
• Fax: (852) 2834-0996
• Email: [email protected]

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