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聯合國兒童基金會(UNICEF)是聯合國旗下唯一致力為兒童工作的組織。聯合國兒童基金香港委員會則成立於1986年,透過舉辦籌募及倡議活動,支持UNICEF在190多個國家和地區的工作。

 

招聘詳情請瀏覽英文網頁。

 

如欲獲得最新資訊,請密切留意我們的Facebook專頁LinkedIn

 

海外工作機會請瀏覽UNICEF國際招聘網站

籌募助理 Donor Relations Assistant

Hong Kong Committee for UNICEF was founded in 1986 and was established as an independent non-government organization to support UNICEF’s mission.

We are now seeking a Donor Relations Assistant to join our team to support UNICEF Hong Kong fund-raising programs.

 

 

Role and Responsibilities

  • 妥善處理電話籌募事宜,包括接聽及透過電話聯絡捐款者
  • 講解本會工作及工作成效,並籲請他們增加捐款
  • 向欲停止捐款的捐款人籲請繼續作定期捐款
  • 妥善處理捐款者資料更新及相關之文書處理工作
  • 提供有效支援及適時與捐款者溝通,以達致良好捐款者體驗
  • Handling inbound and outbound calls and emails. Duties included but not limited to
  • Conduct outbound telephone fund raising campaigns
  • Respond to and follow up donor queries in a timely and good customer service manner
  • Conduct inbound Churn Save communication for donors request to cancel
  • Data housekeeping - accurate entry and file donor information in the CRM database
  • Provide support to deliver efficient and effective donor communications in a timely manner so as to ensure the excellence donor experience
  • Provide support to the team, and other duties as assigned by supervisor(s) from time to time

 

Requirements

  • 中五或以上程度
  • 具一年或以上客戶服務及電話推廣經驗
  • 良好服務態度及溝通技巧
  • 工作仔細、準確及以目標為本
  • 操流利廣東話、基本英語會話 及普通話
  • 具基本電腦知識,包括MS OFFICE電腦軟件(Outlook, Excel & Word)及中文輸入法
  • 有責任感及團隊精神,積極主動
  • 每星期工作時數為35至40小時
  • Form 5 or above
  • 1 year of experience with customer services or donor services
  • Excellent interpersonal skills and customer-oriented
  • Attention to detail, high accuracy and result-oriented
  • Proficiency in written and spoken Chinese (Cantonese and Putonghua) and English
  • Good computer literacy, data entry skills, Chinese words input
  • Familiar with MS office software including Outlook, Excel and Word
  • Team player with a flexible and positive attitude
  • Working hours per week is 35 – 40hrs

 

 

If this is an opportunity you would be interested in, please email your application letter and resume with expected salary to [email protected].

如對此職位有興趣, 請將閣下的個人履歷, 求職信, 連同預期薪金電郵到[email protected] .

Hong Kong Committee for UNICEF is an equal opportunity employer. Data collected will only be used for job application processing. Applicants not being invited for interview within 8 weeks from the submission date may assume their applications unsuccessful.

Senior Manager/Manager, Communications & Media Relations

Hong Kong Committee for UNICEF was founded in 1986 and was established as an independent non-government organization to support UNICEF’s mission.

This Senior Manager, Communications and Media Relations role will lead and execute effective communications and marketing strategies to enhance brand awareness and media engagement. This position requires a dynamic individual with a strong background in various marketing disciplines, exceptional bilingual communication skills, and the ability to collaborate across teams to drive impactful campaigns to enhance brand awareness, relevancy and engagement in HK community to facilitate works of UNICEF worldwide.

 

Roles & Responsibilities

  • Supervise the communications team to implement effective corporate communications strategies.
  • Building and maintaining strong relationships with media contacts, managing media inquiries, and developing strategies to secure positive media coverage.
  • Manage and mentor team members in executing corporate communication tasks, including project and people management, collaboration with external partners, and compliance with communication and marketing strategies to enhance brand awareness and community engagement in support of fundraising and advocacy programmes.
  • Establish and maintain effective relationships with internal and external stakeholders, including governance bodies, supporters, vendors, volunteers, media, and partners, to facilitate knowledge sharing, collaboration, and support for branding and publicity initiatives.
  • Identify partnership opportunities to enhance the efficiency and effectiveness of brand management.

 

Requirements

  • Bachelor’s degree in communications, journalism, marketing, or related disciplines
  • Minimum 8 years of experience in corporate communications, public relations or marketing, and with at least 2 years of managerial experience a plus
  • Solid experience in digital communication preferred
  • Excellent writing and presentation skills in both English and Chinese
  • Good interpersonal, management and problem solving skills
  • Creative, highly motivated, passionate, detailed minded, and able to work effectively under pressure
  • Candidate with less experience will be considered as the Manager-level position.

 

If this is an opportunity you are interested in, please email your application letter and resume with expected salary to [email protected]

Hong Kong Committee for UNICEF is an equal opportunity employer. Data collected will only be used for job application processing. Applicants not being invited for interview within 8 weeks from the submission date may assume their applications unsuccessful.

Specialist, Communications and Media Relations

The Communication Specialist will play a pivotal role in shaping and executing effective communications and marketing strategies that enhance brand awareness and engagement. This position requires a dynamic individual with a strong background in various marketing disciplines, exceptional bilingual communication skills, and the ability to collaborate across teams to drive impactful campaigns to enhance brand awareness, relevancy and engagement in HK community to facilitate works of UNICEF worldwide.  This will be a 1 year’s contract with potential to convert to a permanent role.

 

Roles & Responsibilities

  • From an international perspective, collaborating in the conceptualization and implementation of comprehensive marketing strategies, plans, and programs aimed at increasing brand visibility and engagement
  • Partner with internal departments and external marketing agencies to effectively promote brand awareness, fundraising initiatives, and advocacy efforts through innovative marketing campaigns
  • Manage diverse marketing disciplines, including digital content creation, copywriting, multimedia production, social media engagement, direct marketing, and SEO/SEM strategies to deliver compelling campaigns
  • Develop and produce bilingual marketing materials (English and Chinese), including flyers, posters, direct mailers, brochures, presentations, infographics, videos, and newsletters, ensuring cultural relevance and impact
  • Assess and refine marketing campaigns and advertising strategies using performance metrics and analytics to ensure maximum effectiveness and return on investment

 

Requirements

  • Bachelor’s degree in Marketing, Communications, or a related field
  • Proven experience in marketing, communications, or public relations, preferably in a non-profit or advocacy environment.
  • Exceptional bilingual communication skills in English and Chinese, both written and verbal
  • Strong analytical skills and experience with marketing metrics and CRM tools
  • Proficiency in digital marketing platforms, content management systems, and design software
  • Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously

 

If this is an opportunity you would be interested in, please email your application letter and resume with expected salary to [email protected].

 

Hong Kong Committee for UNICEF is an equal opportunity employer. Data collected will only be used for job application processing. Applicants not being invited for interview within 8 weeks from the submission date may assume their applications unsuccessful.